Terms of Service

1. Introduction

Welcome to BTGC ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of the BTGC website located at www.btc-ksa.com (the "Website") and any related services, products, or applications (collectively, the "Services").

By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must refrain from using the Website immediately.

2. Eligibility

By using this Website, you represent and warrant that you are at least eighteen (18) years of age, or the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into a binding agreement under the laws of the Kingdom of Saudi Arabia (KSA). If you are under 18, you may only use the Website under the supervision of a parent or legal guardian.

3. Account Registration

To access certain features of the Website, you may be required to register for an account.

• Accuracy: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• Security: You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately at web@btc-ksa.com of any unauthorized use of your account.

4. E-Commerce and Transactions

If you purchase goods or services through the BTGC Website, the following terms apply in accordance with the Saudi Arabian E-Commerce Law issued by the Ministry of Commerce:

• Pricing and VAT: All prices are listed in Saudi Riyals (SAR) unless otherwise noted, and are inclusive of Value Added Tax (VAT) at the prevailing rate of 15%, where applicable.
• Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product or pricing information.
• Return and Refund Policy: In compliance with KSA E-Commerce Law, consumers have the right to cancel their order within fifteen (15) days of receiving the product or contracting the service, provided the product has not been used or damaged, subject to standard statutory exceptions (e.g., custom-made goods, digital downloads, perishable items).

5. User Conduct and Acceptable Use

You agree to use the Website only for lawful purposes. In accordance with the KSA Anti-Cyber Crime Law, you are strictly prohibited from:

• Using the Website in any way that breaches any applicable local, national, or international law or regulation.
• Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
• Transmitting any data, sending, or uploading any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs.
• Publishing or sharing content that is defamatory, obscene, offensive, hateful, or violates public morals and Islamic values in the Kingdom of Saudi Arabia.

6. Intellectual Property Rights

All content published and made available on our Website is the property of BTGC and the Website's creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Website. These are protected by copyright, trademark, and other intellectual property laws in the Kingdom of Saudi Arabia and international treaties. You may not reproduce, distribute, or create derivative works without our explicit written permission.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information in connection with the Website is described in our Privacy Policy, which is compliant with the Saudi Personal Data Protection Law (PDPL). By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

8. Limitation of Liability

To the maximum extent permitted by applicable KSA law, BTGC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Website or your violation of these Terms. The Website and Services are provided on an "as is" and "as available" basis without any warranties of any kind.

9. Indemnification

You agree to indemnify and hold harmless BTGC and its affiliates from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Website, or your violation of these Terms.

10. Modifications to the Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 15 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Website after any modifications indicates your acceptance of the new Terms.

11. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Dammam, Eastern Province, Saudi Arabia.